Multichannel marketing is important for the simple reason that you must be where your customers are. Customer experience is one of the most powerful competitive differentiators.
And while the quality of the customer experience is important, consistency is equally important. That’s because your customers experience your brand as a whole, whether their interactions with you are online, in a store, over the phone, or some combination of these.
Our Multi Channel Application is distinctive and unique as we enable you to integrate traditional and emerging channels.
You will also be able to greatly simplify the creation and execution of cross-channel campaigns by enabling marketers to create, in essence, a single campaign that can be replicated across various channels. And all this puts the holy grail of marketing within your grasp – reaching the right person with the right offer through the right channel at the right time, while reducing costs and improving the effectiveness and performance of your marketing efforts through Multichannel application.