Quality Policy
Mucheco maintains consistent high quality at each level.
We are committed to creating value for our customers through our information technology services and products.
Mucheco's Quality Policy:
"Deliver best products, software solutions and services, on time with quality, and as per customer expectations"
Mucheco achieves this by excellence, through
- People development and participation
- Process improvement on a continuous basis
- Productivity enhancement by smart working
- Profit sustainability by cost control
With this endeavor, we shall:
- Set up and implement world class systems and processes sensitize and raise our quality consciousness.
- Continuously strive for improvements to make quality a way of life.
- Meet all applicable environmental, health and safety standards and demonstrate corporate citizenship on ongoing basis.
Our Core Values
- Stewardship: Building a heritage for future generations, acting with an owner mentality, developing people everywhere we are and meeting our commitments to all internal and external stakeholders.
- Best People: Attracting and developing the best talent for our business, stretching our people and developing a "can do" attitude.
- Client Value Creation: Improving our clients' business performance, creating long-term, win-win relationships and focusing on execution excellence.
- One Global Network: Mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world.
- Respect for the Individual: Valuing diversity, ensuring an interesting and inclusive environment and treating people as we would like to be treated ourselves.
- Integrity: Inspiring trust by taking responsibility, acting ethically and encouraging honest and open debate.
Our proprietary Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals uses the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.
Accreditations:
At Mucheco our quality processes strictly complies by the ISO 9001:2015
Quality Management System (QMS) and ISO/IEC 12119.
